At this moment I should taking my flight to Bintulu. However, something terrible and horrible things happen, Air Asia had change the time to Bintulu from evening to morning without notice me (normally they will sms and email). I really pissed off at that moment >.@
I only realize something wrong when I failed to check-in twice by using the self check-in kiosk machine, then officer standing beside the kiosk asked me go to the counter to get my boarding pass. Then I queue up at the counter and pass my document to the counter officer to help me print the boarding pass and surprisingly he found out that my flight already took off this morning and the worse case is only one flight per day flying to Bintulu. At this moment, I was totally blank and no idea what to do. Then the officer refer me to the Air Asia service counter, luckily they allowed me to change my flight to tomorrow morning. But in my heart I am thinking that although they allowed me change the flight but I only has less than 24hours travelling in Bintulu, because I purchased my return ticket is on Sunday (initially is 840pm and now after re-time is 10.45am). Really a big mess!
Since, they change my itinerary without my concern, then I also has my right to change my itinerary (consumer right?). So, I ask the officer can I defer my Sunday flight to Monday? then he reply YES. But in the mean time, I also doubt that my friend in Bintulu is not available to send me to airport, so I call up my friend, ask him whether is it okay for him to fetch me to airport on Monday morning? As what I predicted, he is not available untill afternoon. So, I decide to defer one more day, which mean I only back to Kuching on Tuesday.
After settle the itinerary, I call up my friend to pick me up from airport and return to university. This is my first time encounter such problem. From this incident, shouldn't trust any airline (MAS also) and do frequently check the flight departure time before a day.
